Android - Bug Ball stuck in lower captive hole during multiball

Judi Chop said:

When playing on android, I'll start multiball and if one of the balls goes into the captive hole it gets stuck and does not release. The 2nd ball can drain and the camera just stays on the lower play field and I have to quit the game. I've tried calling the attendant but it just tells me the ball is not stuck and resumes the game. Also tried tilting around to see if I can get it to pop out, but no luck. I'm playing only on android so i don't know if it happens on any other systems.

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