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Arcooda/Highway Survey
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<blockquote data-quote="The loafer" data-source="post: 275738" data-attributes="member: 1434"><p>I think it all depends on how we approach things. IMHO an "arcooda pinball survey" isn't automatically just a "customer satisfaction survey. Sure they addressed some satisfaction questions but the email itself explained it was to survey to "help improve the current software, introduce new game software/titles...". This was certainly beyond "are you happy with your product" and IMHO I'd rather they ask questions like this, showing there may be more features coming depending on the community wants then hearing nothing. One could dare say asking the customers what we would want is a fresh of friggin fresh air after years of what I perceive as something lacking with our community.</p><p></p><p>As well, Farsight IS responsible for getting the specific bugs addressed. Not sure what you want from Arcooda folks, they aren't in the know here. That does bring to mind what are they gonna do after July 31st which I think is when Farsight has targeted with finishing their development of the software. IE: it's nice to talk about what we'd like in the future but... who's gonna work on that?</p><p></p><p></p><p>It looks like you've had some issues Gust334, hope they do get resolved soon.</p></blockquote><p></p>
[QUOTE="The loafer, post: 275738, member: 1434"] I think it all depends on how we approach things. IMHO an "arcooda pinball survey" isn't automatically just a "customer satisfaction survey. Sure they addressed some satisfaction questions but the email itself explained it was to survey to "help improve the current software, introduce new game software/titles...". This was certainly beyond "are you happy with your product" and IMHO I'd rather they ask questions like this, showing there may be more features coming depending on the community wants then hearing nothing. One could dare say asking the customers what we would want is a fresh of friggin fresh air after years of what I perceive as something lacking with our community. As well, Farsight IS responsible for getting the specific bugs addressed. Not sure what you want from Arcooda folks, they aren't in the know here. That does bring to mind what are they gonna do after July 31st which I think is when Farsight has targeted with finishing their development of the software. IE: it's nice to talk about what we'd like in the future but... who's gonna work on that? It looks like you've had some issues Gust334, hope they do get resolved soon. [/QUOTE]
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