Bug Big Hurt not unlocking for Season Pass 6

[Slam23]

Having trouble getting Big Hurt unlocked for my season 6 pass
- tried logging in/out and closing/restarting TPA app
- tried manage tables
- tried getting the table through the shopping cart screen

In all of this Indy 500 locked on me again but this was resolved with another log out/in. * update: I now have to do this every time I start Indy500 *
Sent this already to support@farsight.com but posted anyway for other season pass holders to see if this is a common issue.

 

[DA5ID]

I am assuming you are referring to iOS _ were you able to get a season pass for iOS through a Kickstarter perk?

 

[Slam23]

Yes, I've actually got 2 season passes from KS, of which one is active for season 6

 

[spinner76]

Same here again, getting tired of this.

Edit:Just tested steam, seems to work there.

Might be an Euro-IOS-issue?

Sad to have a disadvantage as a backer. Pay again or wait for support


Miss Edith again: the issue seems to be solved, well more or less:

It still wants me to buy the table or to play the free demo version but when I choose to play the demo table, the pro mode is accessible which shouldn't be if I don't own the table, should it?
In the main "lobby?" There is still the lock on Big Hurt.
Might work for You ,too Slam23 ?

 

[spinner76]

To avoid the fourth edit I'll double post:
After reaching the max points for the demo table :

Issue still there, no access for me

 

[Slam23]

Yup, still there. But it is interesting that we have access to the pro menu.

 

[BostonBuckeye]

Having same issue too. Just like Indy 500. I notified FarSight through the Kickstarter PM. Interesting that you guys have access to the Pro menu. The option is there for me but when I click on it it says you must own the table to use it. Thankfully the Steam version is unlocked.

 

[karl]

I have the same problem on iOS, so looks like this is happening to every iOS user with a season pass in Europe

 

[lio]

Same here - I thought it might be related to ios not allowing season passes in advance and figured we might have to wait for the season to complete... but then i saw this thread...

 

[FlippyFloppy]

I've notified the team regarding the issue for iOS.

 

[spinner76]

Thanx FlippyFloppy, but...

isn't it funny, that at first they fixed the pro mode which is no longer accessible from here now?
It says: "You have to own this table to get access..." now.

In the main lobby, when I filter for "my tables", Big Hurt appears as the last table ( all others are in alphabetical order) and has the lock symbol. I have all tables, so I don't know, if this filter is supposed to show downloaded instead of owned tables?


Damn, I hate complaining. Please make me play pinball instead again

 

[Tan Coul]

Same issue, but for me I500 is also still locked after logging out/in as well...

 

[karl]

Same here. Tried to log out and back in again and Indy 500 is also locked for me now, on IOS.(not sure if it was working after downloading Big Hurt before I logged out since I did not play Indy right after downloading big hurt)

 

[SNKAllen]

Same problem here. I'm trying to be patient but it just sucks that TPA fans that would back the Kickstarter at this level have to wait.when normally I would just buy the table.

 

[spinner76]

So true. I guess the only reason, I can play Indy now, is that I have been impatient after it's release and payed for it again.
I reported the issue on friday at support@farsight.com but didn't even get a response yet.
Come on guys

 

[L33]

Same issue here...but I guess I was expecting things wouldn't be straight forward for some reason

 

[Slam23]

I just got an email from support that they are working on a fix and hope to include it in the next patch. No date given for that, I hope it doesn't take too long.

 

[karussellbremser]

They were able to resolve it without an app update. You may have to log out and back in. Both season 6 tables + AF Gold are back for me.

 

[RustyShackleford]

Big Hurt is still locked for me. Tried logging out and back in, but it's still locked. Hope these don't become monthly threads.

 

[karussellbremser]

Hmm, maybe they fixed it for my account specifically, as I had an email conversation with them about the issue. Before they mentioned that they fixed it, they said that they are going to address the issue with an app update coming on Friday, so you probably have to wait until then.