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Farsight Studios
The Pinball Arcade / Farsight Studios
Platform Specific
Android
Cannot install update - existing install of TPA won't open
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<blockquote data-quote="jaredmorgs" data-source="post: 193828" data-attributes="member: 459"><p>This support scenario wouldn't happen if a backup was created as soon as a game with new achievements or high score was saved automatically after the game was finished. Or at another arbitrary time during the game. Or at the end when you exit out. </p><p></p><p></p><p></p><p>I get that you want to give users control. Invariably, users don't use the feature as you originally assumed they would. </p><p></p><p>I agree that the feedback a user gets when Saving/Loading is great. This is no good if you don't know as a user that you must Save/Load manually. This is likely the assumption for most users not involved in beta testing--where the feature was clearly explained--or reading this forum. </p><p></p><p>It's great to have that Google Play button front-and-center: that's definitely a good visual cue to the user.</p><p></p><p>If customers know about GPS, they will access the menu. But nowhere in that menu does it give the user a clue that GPS achievements are not restored at the device level, and that you need to create a Save Game manually to ensure your on-device progress/HOF/local scores are restored. </p><p></p><p>That is the point I'm trying to convey here. And one I've also conveyed in The Pinball Arcade Android Users Guide I'm working on in my GitHub. I tweeted the link.</p></blockquote><p></p>
[QUOTE="jaredmorgs, post: 193828, member: 459"] This support scenario wouldn't happen if a backup was created as soon as a game with new achievements or high score was saved automatically after the game was finished. Or at another arbitrary time during the game. Or at the end when you exit out. I get that you want to give users control. Invariably, users don't use the feature as you originally assumed they would. I agree that the feedback a user gets when Saving/Loading is great. This is no good if you don't know as a user that you must Save/Load manually. This is likely the assumption for most users not involved in beta testing--where the feature was clearly explained--or reading this forum. It's great to have that Google Play button front-and-center: that's definitely a good visual cue to the user. If customers know about GPS, they will access the menu. But nowhere in that menu does it give the user a clue that GPS achievements are not restored at the device level, and that you need to create a Save Game manually to ensure your on-device progress/HOF/local scores are restored. That is the point I'm trying to convey here. And one I've also conveyed in The Pinball Arcade Android Users Guide I'm working on in my GitHub. I tweeted the link. [/QUOTE]
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The Pinball Arcade / Farsight Studios
Home
Forums
Farsight Studios
The Pinball Arcade / Farsight Studios
Platform Specific
Android
Cannot install update - existing install of TPA won't open
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