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Farsight Studios
The Pinball Arcade / Farsight Studios
Platform Specific
Android
Farsight, we're breaking up - It's not me, it's you...
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<blockquote data-quote="shutyertrap" data-source="post: 200572" data-attributes="member: 134"><p>Completely agree. You don't let them off the hook for this kind of decision. Just because you think it's worth it, doesn't mean you have to pay it.</p><p></p><p>I keep reading stories about Tesla. Here is a small upstart of a car company, making huge waves, even with a very small customer base. These customers paid very premium prices for their cars. Time and time again, Tesla has served their customers right by retroactively including things that they are offering to new buyers to their old. These people can afford this stuff themselves, but Tesla realizes that it's the right thing to do. </p><p></p><p>Oh, our new cars have lifetime drive train warranties? Sure, we'll pass those out to the older cars too. Massive firmware update to the cars computers? Come on in and get some of that! This has built up a loyalty to the company that increases stock prices despite the company losing money. It's them saying, "don't worry, we got you. Trust us." You can't go back and keep nickel and diming people because you didn't have the forethought to make something future proof. You are essentially asking people to pay for your poor decisions or mistakes.</p><p></p><p>So no. We should not allow FarSight to charge for graphical fixes, engine upgrades, etc. And FarSight should not expect us to pay for those either. That is the cost of getting new customers, not keeping your current ones.</p></blockquote><p></p>
[QUOTE="shutyertrap, post: 200572, member: 134"] Completely agree. You don't let them off the hook for this kind of decision. Just because you think it's worth it, doesn't mean you have to pay it. I keep reading stories about Tesla. Here is a small upstart of a car company, making huge waves, even with a very small customer base. These customers paid very premium prices for their cars. Time and time again, Tesla has served their customers right by retroactively including things that they are offering to new buyers to their old. These people can afford this stuff themselves, but Tesla realizes that it's the right thing to do. Oh, our new cars have lifetime drive train warranties? Sure, we'll pass those out to the older cars too. Massive firmware update to the cars computers? Come on in and get some of that! This has built up a loyalty to the company that increases stock prices despite the company losing money. It's them saying, "don't worry, we got you. Trust us." You can't go back and keep nickel and diming people because you didn't have the forethought to make something future proof. You are essentially asking people to pay for your poor decisions or mistakes. So no. We should not allow FarSight to charge for graphical fixes, engine upgrades, etc. And FarSight should not expect us to pay for those either. That is the cost of getting new customers, not keeping your current ones. [/QUOTE]
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Farsight Studios
The Pinball Arcade / Farsight Studios
Platform Specific
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Farsight, we're breaking up - It's not me, it's you...
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