Bug Having trouble with Personalized Leaderboard

[doerrhb]

I want to compare my scores with a friend, and I'm having trouble with the personalized leaderboard here: http://www.pinballarcade.com/Leaderboards/

The first issue I have is that my friend's username is 'rosborn', and when adding him to my personalized leaderboard, I get an error. After showing "Checking" for a few seconds, it shows "Error: Ambiguous". I assume this means that there are two or more users with the same login. Using a more unique identifier (like his email) does not work. I've asked support@pinballarcade.com about this, and their response was that "There is nothing we can do", which seems dubious.

I'm also having trouble using the leaderboard functions at all. When I successfully add a different user, if I then try to view it (Navigating to http://www.pinballarcade.com/Leaderboards/ and clicking on 'Personalized') I always get "You Are Not Signed In", even though I can click right back to my 'My Account' and it still shows "Welcome doerrhb".

Is this function working for anyone else?

 

[Tann]

You can try to submit your problem to LAW on this dedicated topic: http://digitalpinballfans.com/showthread.php/10178-TPA-Website-Issues-Requests/page5

He's a nice guy, and won't answer "I can do nothing about that", which is dubious and more of that, very direspectful IMO.

For my part, I can't help you, because as a PS3 user, the personalized leaderboard are unavailable (PSN accounts can't be linked to the website).