I think it is during multiball modes wherein you have something else stacked & you overwhelm the scoop with balls, that or the head mechanism. Happens just about every session I'm on this table. Sucks & should be patched.
I know it happened once when I saw three balls enter the lower scoop at the same time and only two ever came out. But more often a ball gets lost somewhere around the upper bumpers behind the upper scoop. The chance doesn't rise with game length, but it is more common with big multiballs meaning Atlantis and Frog Frenzy.
That said, Ripley's can sometimes detect a lost ball and return it to the plunger. This wasn't true earlier (and still might not be on all platforms), but at least sometimes happens on PC now.
Ball stuck above left bumpers (above Idol) Call Attendant made it go into Looking For Pinballs, but tilting resulted in it going to next player in this case. That's a poor attendant that can't find a ball stuck above a bumper.
RBION one of my favorite tables, I am not a great player, and it happens to me all the time. I have shooting for some friends' records that I have beaten only to have this happen. Bummer man.
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