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If the balls are getting diverted into the supercharger they should be getting accelerated by it. It can certainly happen during single ball play as well as multiball.  Is that the diverter that isn't working in self test?

I think the diverter is activated by a single solenoid with both high and low power (holding) operation, similar to a flipper coil. It's possible that one (or both) of those isn't working.

Do you have a copy of the manual? Do you get any error reports when you go into the operator mode? There is an operator setting to disable a broken diverter.  There is also a pair of supercharger tests that can be used to diagnose if there is a problem with the Opto switches or any of the magnets that accelerate the ball.

I have a Getaway at my parent's place which is sadly missing most of its boards. Any questions, just ask and I'll see what I can remember/figure out.

Oh yeah. Forgot to say - Excellent choice of game. Getaway was my first DMD pinball and still one of my favourites.