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Message: <blockquote data-quote="dmil666" data-source="post: 292681" data-attributes="member: 7265">I just had a recent experience with Zen on these 3 points only on Android. My Note 9 just upgraded to Android 10 which I figured was a good thing, until I went to play Zen Williams pinball on my phone. I always use an Xbox controller because I'm an old (just turned 65) and I have problems with phone touch screens (hence the Note 9 with a stylus). I plugged in an Xbox elite series one controller and chose a challenge table and as soon as I launched the ball both flippers lock in the up position. The right joystick now moves the flippers (rather weirdly) instead of launching the ball with the plunger. It does the same with an Xbox One controller and a Scuff Premier controller. A Playstation controller kind of works, except the right joystick moves the flippers too and the triggers don't function. The Xbox Elite series 2 controllers work like a champ, but it's the only one.I contacted Zen technical support about the problem with the Android 10 update and here is their response, verbatim:"Hi dmill666,Thanks for contacting us!Unfortunately, officially Williams Pinball doesn't support controllers, that could be the reason that an update could cause your controllers not to work. Sorry about that, please let me know if I could help you with anything else!Best regards,Bence BanszkiCommunity RepresentativeZen Studios"I guess this is the best that Zen can do? I'm unimpressed.Has anyone else gotten blown off by Zen when asking for help?</blockquote>

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