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Farsight Studios
The Pinball Arcade / Farsight Studios
Quality Assurance
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<blockquote data-quote="SlamCitySkates" data-source="post: 57351" data-attributes="member: 1260"><p>My gaming style has changed recently and I really do think now is the time for FS to invest in some QA. Previously I would play one table a lot at the expense of the other tables, but now Im jumping from table to table and it really is obvious that TPA has bug and consistency issues. With a relative glut of tables coming out, the cumulative number of bugs and other annoyances is really beginning to stack up and it is reflecting badly on FS. I can say hand on heart, without meaning to troll, that i consider FS to be the worst software programmers on the PS3, or if they arent, they are giving the impression they are, and this cant be good news. I certainly download DLC with less enthusiasm than I did.</p><p></p><p>I wouldnt want FS to become a small business who think they are bomb proof because they have an audience they consider to be captive. The truth is they arent bomb proof - anything can change. The quality of other gaming Apps on Android / iOS could suddenly get better, or they may fall out with a publisher, or SCEE QA may turn on them or, we, the customer, may turn to another pinball publisher, or go off pinball games altogether. The only way to protect themselves is to associate themselves with a quality product - and, certainly, on the PS3, their product isnt quality atm.</p><p></p><p>Ive noticed a lot of things in the last month or so from jumping from table to table which can broadly be categorised in three ways.</p><p>1. Long standing issues - Some still there from Day one. The leaderboards still dont work. If we go back to WPHOF - they didnt work there either - so this is an issue theyve had for many years. On one table, the offline Top 5 didnt work properly (the table was Funhouse) and you still cant add your initials if more than one person gets a Top 5 score in the same multiplayer game. I mean, really? That cant be fixed? Whether leaderboards are important to you or not, it is such a basic feature that it just reflects badly on FS. They either dont know how to fix it, or arent listening to their customers - either way, I cant think of a single other software house that has this problem. I also have a 'Tournament' button that doesnt do anything except link to a message that tells me the button doesnt do anything. How many tables do I need before it activates? In truth it could have worked with the original four tables. Again, it reflects badly.</p><p></p><p>2. Consistency - Or lack of it. If you go back to the original four tables, plus MM and Gorgar - these tables are amazingly beautiful. (Except, maybe RBION). Compare that to the recent TZ and, oh boy, does TZ look amateurish (I also think NGG and CFTBL are ugly tables as well). This, I find quite stunning, as TZ is the most anticipated table, was paid for upfront by its customers, and was released on its own at a premium price. It should look as amazing as the originals for these reasons. Couple this with the fact that I experienced a bug with it before I even plunged a ball onto the playfield (Player One suddenly becoming Player Two), and you have a glaring example of standards slipping at FS. I know FS should make hay whilst the sun is shining, but when the sun stops shining, it is this sort of thing the customer remembers.</p><p></p><p>3. Table specific bugs - There are lots of them now - I dont think it would stretch any of our imaginations if we were asked to list ten of them, for instance. Again there is inconsistency here. FunHouse is an absolute dog of a table - the amount of bugs on that table is unreal. Whereas I would struggle to name a bug on Monster Bash, for example. What this adds up to is when you are hovering over the download button is that you just dont know what you are getting, and the more examples you can think of, the less confidence you have in the DLC. Lose that confidence and you might not pay for the DLC.</p><p></p><p>Im sorry, I dont buy that FS has more problems because they are 'small'. Their product is small as well - there is simply less code to QA. They have just released Scared Stiff and TZ and, as a pinhead, I should be in heaven with that - but, in truth Ive become a bit Meh with it. And that is mainly because theyve been produced by FS - I have low expectations of them in terms of quality, and they often meet those expectations. I want to be excited by these tables.</p></blockquote><p></p>
[QUOTE="SlamCitySkates, post: 57351, member: 1260"] My gaming style has changed recently and I really do think now is the time for FS to invest in some QA. Previously I would play one table a lot at the expense of the other tables, but now Im jumping from table to table and it really is obvious that TPA has bug and consistency issues. With a relative glut of tables coming out, the cumulative number of bugs and other annoyances is really beginning to stack up and it is reflecting badly on FS. I can say hand on heart, without meaning to troll, that i consider FS to be the worst software programmers on the PS3, or if they arent, they are giving the impression they are, and this cant be good news. I certainly download DLC with less enthusiasm than I did. I wouldnt want FS to become a small business who think they are bomb proof because they have an audience they consider to be captive. The truth is they arent bomb proof - anything can change. The quality of other gaming Apps on Android / iOS could suddenly get better, or they may fall out with a publisher, or SCEE QA may turn on them or, we, the customer, may turn to another pinball publisher, or go off pinball games altogether. The only way to protect themselves is to associate themselves with a quality product - and, certainly, on the PS3, their product isnt quality atm. Ive noticed a lot of things in the last month or so from jumping from table to table which can broadly be categorised in three ways. 1. Long standing issues - Some still there from Day one. The leaderboards still dont work. If we go back to WPHOF - they didnt work there either - so this is an issue theyve had for many years. On one table, the offline Top 5 didnt work properly (the table was Funhouse) and you still cant add your initials if more than one person gets a Top 5 score in the same multiplayer game. I mean, really? That cant be fixed? Whether leaderboards are important to you or not, it is such a basic feature that it just reflects badly on FS. They either dont know how to fix it, or arent listening to their customers - either way, I cant think of a single other software house that has this problem. I also have a 'Tournament' button that doesnt do anything except link to a message that tells me the button doesnt do anything. How many tables do I need before it activates? In truth it could have worked with the original four tables. Again, it reflects badly. 2. Consistency - Or lack of it. If you go back to the original four tables, plus MM and Gorgar - these tables are amazingly beautiful. (Except, maybe RBION). Compare that to the recent TZ and, oh boy, does TZ look amateurish (I also think NGG and CFTBL are ugly tables as well). This, I find quite stunning, as TZ is the most anticipated table, was paid for upfront by its customers, and was released on its own at a premium price. It should look as amazing as the originals for these reasons. Couple this with the fact that I experienced a bug with it before I even plunged a ball onto the playfield (Player One suddenly becoming Player Two), and you have a glaring example of standards slipping at FS. I know FS should make hay whilst the sun is shining, but when the sun stops shining, it is this sort of thing the customer remembers. 3. Table specific bugs - There are lots of them now - I dont think it would stretch any of our imaginations if we were asked to list ten of them, for instance. Again there is inconsistency here. FunHouse is an absolute dog of a table - the amount of bugs on that table is unreal. Whereas I would struggle to name a bug on Monster Bash, for example. What this adds up to is when you are hovering over the download button is that you just dont know what you are getting, and the more examples you can think of, the less confidence you have in the DLC. Lose that confidence and you might not pay for the DLC. Im sorry, I dont buy that FS has more problems because they are 'small'. Their product is small as well - there is simply less code to QA. They have just released Scared Stiff and TZ and, as a pinhead, I should be in heaven with that - but, in truth Ive become a bit Meh with it. And that is mainly because theyve been produced by FS - I have low expectations of them in terms of quality, and they often meet those expectations. I want to be excited by these tables. [/QUOTE]
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