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Zen Studios
Table Talk: Williams Pinball
Volume 4 out on iOS
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<blockquote data-quote="MadScience2006" data-source="post: 289419" data-attributes="member: 1356"><p>Replying to myself to draw more attention this post...</p><p></p><p>I heard back from Zen support and they have made good on correcting my issue...thumbs up.</p><p></p><p>They are also aware of the "No confirmation before spending Zen Coins" issue and are apparently working to add a confirmation dialog before actually pulling the Zen Coins from your account. If you had an inadvertent purchase using Zen Coins, I would contact Zen and tell them of your issue. When doing so, use the Williams App to contact them:</p><p></p><p>Within the Williams App, tap the Settings icon (blue menu bar, top right), then the Contact Us button.</p><p></p><p>This will auto-compose an email with pertinent info to Zen like the DeviceID and UnitID so they can help you out more easily. If you want, you can then copy & paste the auto-generated info into a new email composed using Gmail (or any of your other email accounts) on your Mac or PC since I find it much easier to compose email using a full-size keyboard rather than a small mobile device's keyboard.</p><p></p><p>The email should be sent to: <a href="mailto:support@zenstudios.com">support@zenstudios.com</a></p><p></p><p>Subject line should include "Williams Pinball Feedback" or similar to draw attention to the Williams app.</p></blockquote><p></p>
[QUOTE="MadScience2006, post: 289419, member: 1356"] Replying to myself to draw more attention this post... I heard back from Zen support and they have made good on correcting my issue...thumbs up. They are also aware of the "No confirmation before spending Zen Coins" issue and are apparently working to add a confirmation dialog before actually pulling the Zen Coins from your account. If you had an inadvertent purchase using Zen Coins, I would contact Zen and tell them of your issue. When doing so, use the Williams App to contact them: Within the Williams App, tap the Settings icon (blue menu bar, top right), then the Contact Us button. This will auto-compose an email with pertinent info to Zen like the DeviceID and UnitID so they can help you out more easily. If you want, you can then copy & paste the auto-generated info into a new email composed using Gmail (or any of your other email accounts) on your Mac or PC since I find it much easier to compose email using a full-size keyboard rather than a small mobile device's keyboard. The email should be sent to: [email]support@zenstudios.com[/email] Subject line should include "Williams Pinball Feedback" or similar to draw attention to the Williams app. [/QUOTE]
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Zen Studios
Table Talk: Williams Pinball
Volume 4 out on iOS
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