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Farsight Studios
The Pinball Arcade / Farsight Studios
Platform Specific
Playstation 4
Wipe Out
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<blockquote data-quote="xZOMBIEx" data-source="post: 284982" data-attributes="member: 6699"><p>I know people want to try and stick up for Farsight, but to be honest they have no excuses. Losing the Williams license doesn't hinder their ability to fix those tables and the game in general. They even said that they will continue to support those tables and fix the bugs, etc... Losing the license just made it so they couldn't sell those tables anymore. </p><p></p><p>As for the person that said the better business bureau won't do anything. Not true. That's how I got my refund for Season 6 I believe it was or Season 5. I think it was 6 though. I went through Farsight's support at first and tried through them, they tried to offer free tables, but I already had them all or all that was released up until then. I was mostly upset about how the lighting was very bad and the game was just unplayable because we'd spend more time adjusting the lighting than playing the game and also because they still hadn't released all the tables even though they had them all released on PC and mobile. </p><p></p><p>That's why also their "we'll give you free tables" didn't work because I already paid for the full season. </p><p></p><p>Finally I took it above their heads since they were not trying to work with me and was eventually given my refund. </p><p></p><p>Granted I did get Season 7, but that's only because of the price glitch they had and was selling it on the PS Store for like $5 or $7 for the full season? Or it might of been the price of a single table, can't remember exactly how much, I'm sure there is a post on here that says what it was, but it was definitely an error as it got removed right away and then finally fixed a day or two later. </p><p></p><p>That's why I always have said, when it effects their money they are super quick to fix the issue, but when it doesn't they take their time. </p><p></p><p>Heck I haven't heard anything from Farsight about anything they work on, so it could be a matter of time before they go under if they haven't already... I would like Zen to maybe purchase them, only to acquire the other licenses, but they would need to completely let go of the management and higher ups and make developers either abide by Zens quality or get rid of them as well unfortunately. </p><p></p><p>Though, I'm sure that will never happen and we will just have to wait for them to acquire other licenses as they become available. If Farsight isn't making any profit for the licenses then it's only a matter of time they don't renew and jump ship like Williams did. </p><p></p><p>In all honesty that was the best thing Williams has done and could be the best thing to happen to Farsight. It either can motivate them and start actually caring about their product and work harder to improve it and improve what they still have or they do nothing like they have and the other companies see that and see the success Williams is having with Zen, that the others do the same... I predict the latter as that's what we've been seeing so far... There was a lot of talk and promises like usual, but no action. Another half assed patch that kind of fixed some things, broke other things, but still didn't really do much other than making other things worse... </p><p></p><p>And again, I don't put the full blame on Tom, for all we know he was rushed into getting it out because he was going to get moved and tried to do his best with the little time he had... If you look back, it was kind of odd and sudden how the last couple of patches came, mainly the last one and how it came pretty quick because of the sound issue from the other one as that was kind of big... So it's like he barely had time to try and fix the sound or some of them and didn't realize it caused other issues and since they don't have a QA team it got rushed and we had to do the testing and then it's been silent since then... </p><p></p><p>Even if they think they are going to wait until the next gen consoles to try and make a comeback, it'll be too late because I guarantee there will be a lot of people that won't re-purchase the same broken tables yet again and they won't have the Williams tables to help sell a new version...</p></blockquote><p></p>
[QUOTE="xZOMBIEx, post: 284982, member: 6699"] I know people want to try and stick up for Farsight, but to be honest they have no excuses. Losing the Williams license doesn't hinder their ability to fix those tables and the game in general. They even said that they will continue to support those tables and fix the bugs, etc... Losing the license just made it so they couldn't sell those tables anymore. As for the person that said the better business bureau won't do anything. Not true. That's how I got my refund for Season 6 I believe it was or Season 5. I think it was 6 though. I went through Farsight's support at first and tried through them, they tried to offer free tables, but I already had them all or all that was released up until then. I was mostly upset about how the lighting was very bad and the game was just unplayable because we'd spend more time adjusting the lighting than playing the game and also because they still hadn't released all the tables even though they had them all released on PC and mobile. That's why also their "we'll give you free tables" didn't work because I already paid for the full season. Finally I took it above their heads since they were not trying to work with me and was eventually given my refund. Granted I did get Season 7, but that's only because of the price glitch they had and was selling it on the PS Store for like $5 or $7 for the full season? Or it might of been the price of a single table, can't remember exactly how much, I'm sure there is a post on here that says what it was, but it was definitely an error as it got removed right away and then finally fixed a day or two later. That's why I always have said, when it effects their money they are super quick to fix the issue, but when it doesn't they take their time. Heck I haven't heard anything from Farsight about anything they work on, so it could be a matter of time before they go under if they haven't already... I would like Zen to maybe purchase them, only to acquire the other licenses, but they would need to completely let go of the management and higher ups and make developers either abide by Zens quality or get rid of them as well unfortunately. Though, I'm sure that will never happen and we will just have to wait for them to acquire other licenses as they become available. If Farsight isn't making any profit for the licenses then it's only a matter of time they don't renew and jump ship like Williams did. In all honesty that was the best thing Williams has done and could be the best thing to happen to Farsight. It either can motivate them and start actually caring about their product and work harder to improve it and improve what they still have or they do nothing like they have and the other companies see that and see the success Williams is having with Zen, that the others do the same... I predict the latter as that's what we've been seeing so far... There was a lot of talk and promises like usual, but no action. Another half assed patch that kind of fixed some things, broke other things, but still didn't really do much other than making other things worse... And again, I don't put the full blame on Tom, for all we know he was rushed into getting it out because he was going to get moved and tried to do his best with the little time he had... If you look back, it was kind of odd and sudden how the last couple of patches came, mainly the last one and how it came pretty quick because of the sound issue from the other one as that was kind of big... So it's like he barely had time to try and fix the sound or some of them and didn't realize it caused other issues and since they don't have a QA team it got rushed and we had to do the testing and then it's been silent since then... Even if they think they are going to wait until the next gen consoles to try and make a comeback, it'll be too late because I guarantee there will be a lot of people that won't re-purchase the same broken tables yet again and they won't have the Williams tables to help sell a new version... [/QUOTE]
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The Pinball Arcade / Farsight Studios
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Farsight Studios
The Pinball Arcade / Farsight Studios
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Wipe Out
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