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Message: <blockquote data-quote="Wapcaplet" data-source="post: 278685" data-attributes="member: 873">Zen has a history of making decisions that screw people over, so forgive me if I'm not as willing to give them the benefit of the doubt.1) The Pinball FX2 EULA fiasco.  FX2 was released on Steam without a EULA, but it was added later and everyone was forced to accept it to continue playing the game.  If you bought tables before the EULA was created, and you refused to accept the EULA when it was implemented, you were locked out of your purchases with no refunds.  Tough luck, huh?2) The horrible Steam FX2-to-FX3 transition.  Zen delisted FX2 and all of its DLC from Steam without any advance notice when FX3 was released -- for all of Farsight's sins, at least they gave us ample warning that the WMS tables were going away.  Although most of the tables made the transition to FX3, the big loss was the South Park table pack, which was not released on FX3 because of licensing issues.  (The Ms. Splosion Man table and Plants vs. Zombies table were also left behind with no option to purchase and no warning they were being dropped.)  People pleaded with Zen to make the DLC available again, even for a brief period, so those who already had FX2 in their libraries could buy them, but Zen flat-out refused.3) FX3 introduced new table packs that combined tables that were available individually for FX2.  For people who owned only one or two of the tables in a pack, they had to purchase the entire pack and rebuy tables they had already paid for to get that missing table.  This is still a problem today.  Zen's solution was to provide coupons for owners of partial table packs, but they were only valid for a few weeks after FX3's release.  Steam has a feature where you can "complete a collection" that automatically discounts a pack of games/DLC if you own any of them, and Zen is either unwilling or unable to implement this for their DLC.4) As mentioned above, Zen has a history of removing tables without warning when their licenses expire.  The other infamous example besides those listed above is the Zen Super League Football table set.  They were removed almost 2 years ago with no advance notice when the licenses expired.  Zen claimed at the time they would bring back the Zen Football Club table by itself.  We're still waiting, nearly 2 years later.  What happens if they lose a secondary license on a WMS table in the future -- will it just disappear from stores too?  I'd rather not reward behavior like this, but if I don't buy the tables when they're released, who knows how long they'll be available?Don't get me wrong -- I want Zen to succeed with the WMS license, as that's a much better alternative than no WMS tables being released at all.  If they need to edit the tables, so be it.  Just be honest with us about what you're doing and don't pass off these edits as accurate digital translations.  I hope that the publicity and spotlight generated by the WMS license will mean that their business practices become a bit more consumer friendly, but I need to be convinced first, given their track record.</blockquote>

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- Mar 3, 2025
The Pinball Arcade / Farsight Studios