Scumble373
FarSight Employee
- Jul 1, 2014
- 252
- 0
Hey guys,
I wanted to update you with what's happening with the Kindle Login issue.
There seems to be a separation when it comes to kindle devices:
(old) kindles:
Fire HD 8.9 WAN (2nd Gen).
Fire HD 8.9 Wifi (2nd Gen).
Kindle Fire HD 7 (2nd Gen).
Kindle Fire (2nd Gen).
Kindle Fire (1st Gen).
(new) kindles:
Fire HDX 8.9 WiFi (4th Gen)
Fire HDX 8.9 WAN (4th Gen)
Fire HD 7 (4th Gen)
Fire HD 6 (4th Gen)
Fire HDX 8.9 WiFi (3rd Gen).
Fire HDX 8.9 WAN (3rd Gen).
Fire HDX 7 WiFi (3rd Gen).
Fire HDX 7 WAN (3rd Gen).
Kindle Fire HD 7 (3rd Gen).
It seems that if you have one of the (new) kindles, you are experiencing issues logging in.
The reason?
A function used in one of our methods has been deprecated and is no longer used, which means that we are using a function that is no longer supported. I don't understand why Google Play devices aren't experiencing this issue, but the fact is, new kindle devices are.
The solution
We only have an old kindle in the office. We are ordering a new one now so that I can fix the issue.
Thanks for your patience.
I wanted to update you with what's happening with the Kindle Login issue.
There seems to be a separation when it comes to kindle devices:
(old) kindles:
Fire HD 8.9 WAN (2nd Gen).
Fire HD 8.9 Wifi (2nd Gen).
Kindle Fire HD 7 (2nd Gen).
Kindle Fire (2nd Gen).
Kindle Fire (1st Gen).
(new) kindles:
Fire HDX 8.9 WiFi (4th Gen)
Fire HDX 8.9 WAN (4th Gen)
Fire HD 7 (4th Gen)
Fire HD 6 (4th Gen)
Fire HDX 8.9 WiFi (3rd Gen).
Fire HDX 8.9 WAN (3rd Gen).
Fire HDX 7 WiFi (3rd Gen).
Fire HDX 7 WAN (3rd Gen).
Kindle Fire HD 7 (3rd Gen).
It seems that if you have one of the (new) kindles, you are experiencing issues logging in.
The reason?
A function used in one of our methods has been deprecated and is no longer used, which means that we are using a function that is no longer supported. I don't understand why Google Play devices aren't experiencing this issue, but the fact is, new kindle devices are.
The solution
We only have an old kindle in the office. We are ordering a new one now so that I can fix the issue.
Thanks for your patience.