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Farsight Studios
The Pinball Arcade / Farsight Studios
Platform Specific
iOS
Transfered to a new iPad and lost Season One-tables
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<blockquote data-quote="FlippyFloppy" data-source="post: 197395" data-attributes="member: 3799"><p>Just for future reference if anyone else has this same issue, you can try the following steps and contact our support to help restore purchases if the device still does not recognize purchases.</p><p></p><p>One common issue we find is that since there's two versions of our app - a Free one and a 99 Cent one - Apple causes the purchases to stay with each version. So if you made your purchases on the Free version, make sure you again downloaded the Free version, and same if it was the 99 Cent version. Let me know if it's still not working for you after you've checked that.</p><p></p><p>Also, make sure you're using the same iTunes account across both devices. If you've checked that and it's still missing, we'll need you to accomplish the following criteria to get the tables back to you:</p><p></p><p>1. Please provide a plain text list of what tables you're missing.</p><p>2. Forward proof of purchase for the missing tables.</p><p>3. Let us know what email you use for your PinballArcade.com account. If you don't have one, please create one and let us know what email you use.</p><p></p><p>////////////////</p><p></p><p>In order to restore purchases, we'll need you to accomplish the following criteria:</p><p></p><p>1. Please provide a plain text list of what tables you're missing.</p><p>2. Forward proof of purchase for the missing tables.</p><p>3. Let us know what email you use for your PinballArcade.com account. If you don't have one, please create one and let us know what email you use.</p><p></p><p>-----</p><p>Thank you,</p><p>Pinball Arcade/Brunswick Pro Bowling Support</p><p><a href="mailto:Support@FarSightStudios.com">Support@FarSightStudios.com</a></p></blockquote><p></p>
[QUOTE="FlippyFloppy, post: 197395, member: 3799"] Just for future reference if anyone else has this same issue, you can try the following steps and contact our support to help restore purchases if the device still does not recognize purchases. One common issue we find is that since there's two versions of our app - a Free one and a 99 Cent one - Apple causes the purchases to stay with each version. So if you made your purchases on the Free version, make sure you again downloaded the Free version, and same if it was the 99 Cent version. Let me know if it's still not working for you after you've checked that. Also, make sure you're using the same iTunes account across both devices. If you've checked that and it's still missing, we'll need you to accomplish the following criteria to get the tables back to you: 1. Please provide a plain text list of what tables you're missing. 2. Forward proof of purchase for the missing tables. 3. Let us know what email you use for your PinballArcade.com account. If you don't have one, please create one and let us know what email you use. //////////////// In order to restore purchases, we'll need you to accomplish the following criteria: 1. Please provide a plain text list of what tables you're missing. 2. Forward proof of purchase for the missing tables. 3. Let us know what email you use for your PinballArcade.com account. If you don't have one, please create one and let us know what email you use. ----- Thank you, Pinball Arcade/Brunswick Pro Bowling Support [email]Support@FarSightStudios.com[/email] [/QUOTE]
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Farsight Studios
The Pinball Arcade / Farsight Studios
Platform Specific
iOS
Transfered to a new iPad and lost Season One-tables
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