Tables missing

Fred van Noije

Fred van Noije

New member
Oct 5, 2012
12
0
I own all tables, but now i lost season 1 and 2, tried all possibilities to reinstall them,
This happend before with other new table install, but this time it's serious !
I am sure Farsight will fix this soon.
 
Last edited:
W

Worf

New member
Aug 12, 2012
726
0
Carpy said:
Yeah I've tried everything mentioned but still only have 17 of the 71 tables I should have
Click to expand...

Did you uninstall the app then redownload it again? The main reason for this is to delete everything including save files and other things that may screw up with the licenses.

I had to do it last month when it kept forgetting every bit of information about me and I had to keep logging in again, my table views were completely messed up etc., Worse yet, it worked just fine until a few days later when it decided to corrupt everything. I had to start fresh and then do the procedure.

In this update, it wants you to log in - you can bypass this by tapping Login, then cancelling. You need to do this.

Also make sure you got the right version - the paid or free version installed. Your farsight account syncs over the purchaess from either app, but restoring tables only works on the version you bought the tables from.
 
canuck

canuck

New member
Nov 28, 2012
880
1
Worf said:
Did you uninstall the app then redownload it again? The main reason for this is to delete everything including save files and other things that may screw up with the licenses.

I had to do it last month when it kept forgetting every bit of information about me and I had to keep logging in again, my table views were completely messed up etc., Worse yet, it worked just fine until a few days later when it decided to corrupt everything. I had to start fresh and then do the procedure.

In this update, it wants you to log in - you can bypass this by tapping Login, then cancelling. You need to do this.

Also make sure you got the right version - the paid or free version installed. Your farsight account syncs over the purchaess from either app, but restoring tables only works on the version you bought the tables from.
Click to expand...


Alright, so I have around 20 tables purchased from the free version, 20 from the paid version.... I should delete both apps, then just install the paid version, reload all tables, then restore, and that will work? ;)

I also emailed farsight support to see if they will refund the duplicate Adams family purchase, lets see how long it takes to get a reply... :rolleyes:
 
S

saspin

Member
Aug 22, 2014
120
0
Can someone please update this thread when the bug is fixed? I'm not going to update TPA until it is.

Thank you,

Scott
 
F

FlippyFloppy

FarSight Employee
Nov 13, 2013
2,629
0
Granny said:
Still missing over half. Can't imagine it would go on much longer.
Click to expand...
Hey Granny,

Which version of iOS are you on?


What model device are you using?


Which version of the app are you using?


Which version of the app did you purchase any game content on(Free or Paid)?


When you select a table in the In-App-Purchasing menus, is the apple prompt to restore purchases displayed?


After Logging out or your FarSight Account, shutting down the app, Restarting the app, Logging back in, does restore purchases in the options folder not work?
 
P

PBallGizard

New member
Jan 30, 2014
184
0
I have the first two seasons. The only table appearing in "My Tables" is Tales of the Arabian Nights.

The tables in the Season 1&2 folders accurately display my completed goals. When I select them to play, I'm getting the Farsight purchase screen.

I have tried Restore Purchase multiple times. I get the message that my purchases have been restored, but they are not. I have never created a Farsight log-in.

iPad 2 running iOS 9.2.1
Latest version of the app.
 
W

WhiteChocolate

New member
Apr 15, 2014
722
0
just sayin' it's all been good for me on the iOS end, though was confusing when i first pulled TPA up after update...

from memory it was "log in" via main menu (the TPA login - that's gonna be your "TPA" login and =not= nec your "app store" login - they are separate!).

then "restore purchases" via options menu - that got most of my tables back (i needed to do an "app store" login also to do that part, once i pushed the button) - but that round didn't pull in my "addams fam".

so i then had to again log out (not just quit the app, but instead push the button "Logout" on the TPA main menu, then "Login" back in to get that right.

dunno if that helps - i hope so! (that's on an old iPod touch to, a 2010).
 
Last edited:
Mudfinger

Mudfinger

New member
Jun 6, 2012
34
0
It's important to realize , there are 2 issues here, not 1

1. The debacle of tables lost caused by the latest LAH update.

2. The Complication of the 1st issue made much worse because some of us purchased some tables withe the FREE version and some with the PAID version.

When the issue with the 2 different versions happened last time Farsight said it would "combine" the 2 versions, but instead they made them "snyc" with each other so after that you could delete the one version and all would be hunky -dorey with that app after that.....until now!

I just re-downloaded the free version and logged in and all my missing tables were there ..but NOT the "OTHER" restored tables from the "PAID" app! SO roughly half of my tables are in the free app and the other half in the paid app. and the 2 apps are NOT syncing with each other as of yet. I assume this is the missing part of the puzzle Farsight is working on now. (I hope they are)
 
C

Carpy

Member
May 7, 2012
108
0
FlippyFloppy said:
Hey Granny,

Which version of iOS are you on?


What model device are you using?


Which version of the app are you using?


Which version of the app did you purchase any game content on(Free or Paid)?


When you select a table in the In-App-Purchasing menus, is the apple prompt to restore purchases displayed?


After Logging out or your FarSight Account, shutting down the app, Restarting the app, Logging back in, does restore purchases in the options folder not work?
Click to expand...

Hi,
I'm missing 54 of the 71 tables I've purchased

I'm on IOS 7.3.1

I'm on IPad Air 2

I'm on the Free app

As far as I know I've always had the free app as my choice

When I select a table from the seasons selection it ask me if I want to restore purchased tables , if I click yes then it brings up the various purchasing methods and not the table to play

The restore does not wrk after completing all the above either
 
F

FlippyFloppy

FarSight Employee
Nov 13, 2013
2,629
0
Were looking into the issue and did notice two separate discrepancies with the paid and free version. I'll post again when we have an update and I apologize for the inconvenience.
 
F

FlippyFloppy

FarSight Employee
Nov 13, 2013
2,629
0
Mudfinger said:
It's important to realize , there are 2 issues here, not 1

1. The debacle of tables lost caused by the latest LAH update.

2. The Complication of the 1st issue made much worse because some of us purchased some tables withe the FREE version and some with the PAID version.

When the issue with the 2 different versions happened last time Farsight said it would "combine" the 2 versions, but instead they made them "snyc" with each other so after that you could delete the one version and all would be hunky -dorey with that app after that.....until now!

I just re-downloaded the free version and logged in and all my missing tables were there ..but NOT the "OTHER" restored tables from the "PAID" app! SO roughly half of my tables are in the free app and the other half in the paid app. and the 2 apps are NOT syncing with each other as of yet. I assume this is the missing part of the puzzle Farsight is working on now. (I hope they are)
Click to expand...

This could be part of the issue as well, so if anyone has purchased some tables on the free app and some on the paid app, try restoring purchases on the paid version.
 

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