pseudokings
New member
- Jun 10, 2012
- 362
- 0
They're doing what all companies do when they become to too bloated, to insular, and to arrogant. They begin to TELL the customer what they want, instead of listening to what they want. It usually does not end well for the company.
2 comments to this:
1. MS has always been like this. And now they are treating every single potential Xbone owner like a criminal-in-waiting, which has finally made it obvious to a lot more people. (BTW - I'm bet the internet's semi-official term for the feeling that comes over someone who get's screwed by MS's Draconian DRM policies or ends up with a bricked Xbox One system will be "XBONED")
2. Telling the customer what they want isn't always the sign of a bad or even over-confident company, it all depends on what market you're in. Ferrari tells the customer what they want all the time, and the world either says "Yes, please", or "Another thing I can't afford", every time, and they end up with a year long waiting list. Obviously they'll do a bunch of customization work to make your interior just how you want it and etc. when you do order, so the comparison isn't perfect, but, like I said, it all depends on the market, intent, and track record (and MS goes 0-for-3 on this one).