"Apple customers are a different species altogether"…
Interesting point of view you have on Apple users.
It reminds me a bit of my Amiga days. There were some third-party peripherals, but mostly all your hardware was sourced from Commodore itself. And everything at a premium compared to generic PC hardware due to proprietary lock-downs (Zorro II/III bus). And people didn't complain as I've never had any issues with my A2630, A2091, etc. Apple is a bit of a fatherly figure that ostensibly tends its flock with loving care (though there are a few wolves -jailbreakers- among them) protecting them from curse words, "objectionable content", etc. The flock accepts its keeper without question and rejoices in the many blessings they receive. How long has the OSX crowd been waiting for Bluray Disc playback?
Sony's PS3 without OtherOS is also a walled garden (and very high walls at that), but there the reason is right out in the open: cold hard cash. You buy the hardware supposedly subsidized, and Sony's business model is based around generating revenue through content and licensed peripherals. That change is why Sony faced a class action lawsuit over the OtherOS removal in 2010, which was dismissed, but in January 2014 the dismissal was reversed by the Ninth Circuit Court of Appeals (saying 5 out of 15 claims should not have been dismissed).
Most Android and PC owners o.t.o.h. are also used to openness. An Acer PC will accept an ASUS sound card with a MSI graphics card and a Logitech Gamepad and Microsoft mouse/keyboard, etc. You can install anything you want. YOU are the boss, YOU make the decisions and YOU are responsible.
That is why the average Apple user will bend to the will of Father, believing it's for his/her own good, but the average PC owner will be furious that decisions are made for him/her.